Privacy Policy - Creative Owl

Effective Date: 4/6/2025

At Creative Owl, your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

When you interact with our website or place an order, we collect the following personal information:

Shipping Details: Your full name, delivery address, and any special instructions you provide.
Billing Information: Credit card number, expiration date, CVC code, and billing zip code are only collected by our merchant processor you choose at checkout, we never touch your personal payment info. If you save your info for subscriptions, it is only saved by that merchant processor in their secure systems.
Account Credentials: Your email address and password, which are used to create and access your account.

We also automatically gather limited technical data from your device using standard analytics tools (such as cookies or tracking pixels). This may include your browser type, device information, IP address, general location, and the time and date of your visit.

How We Use Your Information

We only use your personal information for the following purposes:

To process and ship your Creative Owl orders
To communicate with you about your order, account, or customer service inquiries
To send updates, promotions, and content (only if you’ve opted in)
To improve our website and offerings through aggregated analytics

We do not sell or rent your personal information.

How We Protect Your Data

We implement reasonable security measures—both technical and procedural—to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use a strong password and keep your login credentials confidential.

Important: Creative Owl will never ask you for your password, payment information, or personal data via email. If you receive a suspicious message, please contact us directly.

When We Share Your Information

We may share your data in the following situations:

Service Providers: We work with trusted third parties (e.g., payment processors, hosting providers) who help us operate our website and fulfill your orders. These partners are only authorized to use your data as necessary to perform these services.
Legal Requirements: We may disclose personal information if required by law or to protect our rights, property, or the safety of our users or others.
Business Changes: If Creative Owl is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Managing or Deleting Your Information

You can request updates or deletion of your account information at any time by contacting us. We may request verification of your identity before processing such requests.

If you cancel your subscription or account, we will remove your personal information from active databases, except as required for legal or financial record-keeping.

Children’s Privacy

Creative Owl does not knowingly collect information from children under 13. If you believe a child has submitted information to us, please notify us and we will promptly remove the data in accordance with the Children’s Online Privacy Protection Act (COPPA).

Subscription & Billing

If you sign up for a subscription service, you agree to keep your payment method up-to-date. Recurring charges will be processed based on the plan you choose—either monthly or in prepaid cycles. Subscriptions renew automatically unless cancelled before the end of the current period.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us.

Creative Owl
🌐 https://www.creativeowl.art